Author: Fay

Staff News

We are so delighted to have Student Veterinary Nurse Ceara with us for the next year as she works through her practical placement. 

Ceara is an asset to our team already and we are sure that she will do really well. Welcome Ceara! 

 

 

 

 

 
 
 
 
 
 

See what’s new this month!

Rabbit Awareness Week!  27th June 2022

It’s nearly time for Rabbit Awareness Week and we have been working hard to promote rabbit welfare this month. We’re also offering FREE rabbit health checks during Rabbit Awareness Week – just phone the surgery today to book yours!

Coronavirus Update October 2021

We are now allowing clients back into consultations with their pets where possible.
We will still have our doors closed across but clients with appointments will be invited in with their pets (one client per pet) when the vets are ready to see them. If you’d prefer to wait outside, please let us know when you arrive.
We will be asking clients to wear a face covering when in the practice and will have strict hygiene measures in place to reduce the risk of coronavirus infections.
We will require an up-to-date phone number from all clients on arrival at the practice. Please do not attend if you are required to isolate or have symptoms of coronavirus.
Thank you to everyone for your patience and understanding during these unprecedented times and we look forward to seeing you all again soon!
Dog Blood Donors

Could you help with this? We’ve already had a great response to our appeal. Please let us know if you feel you could help with this life-saving work.

Virtual Practice Tours

In addition to ‘Meet the team Mondays’, Beth has been working hard on putting together a series of virtual tours on our Facebook page, called ‘Practice Tour Tuesdays’. You can also find these here.

Pet Health Plans

Our health plan covers all routine preventative care including vaccines, flea treatments and wormers and enables you to spread the cost of treatment throughout the year. You are also entitled to discounts on pet food and other great benefits. Speak to anyone on the team for more info or pick up a leaflet in practice.

Pet Health Plan Prices

Small dogs (up to 10kg) £12.90

Medium dogs (10-20 kg) £14.90

Large dogs (20-40 kg) £16.90

Giant dogs (over 40 kg) £19.90

Cats (all sizes) £12.60

Rabbits (all sizes) £6.90

Nursing Clinics

We are so lucky to have a fabulous veterinary nursing team. They have loads of jobs to do behind the scenes and help to ensure that the practice runs smoothly! At the moment they are very busy handling triage calls and maintaining high standards of hygiene throughout the premises. Their role also includes surgical nursing, looking after in-patients, carrying out nursing clinic checks, mentoring nursing students, helping the vets during consults and checking insurance claims. They are very busy people! The following photos are a snapshot of a day in the life of a veterinary nurse.

Free nursing clinics

Did you know that we offer several free nursing clinics?

– Adolescent clinic (for pups around six months old)
– Golden oldies (dogs over seven years and cats over nine)
– Plus puppy party and weight checks

Please pop into the surgery or call us on 01290 420255 to book an appointment or for further information.

Dental Checks

Our veterinary nurses have been doing some extra training in dental hygiene and dental checks for dogs and cats. If your pet is invited for a free dental check please be sure to take up the offer of a FREE appointment at one of our nursing clinics – they would love to see you.

FREE weight management clinics

We are currently running free weight management clinics during for pets who need some encouragement with diet and exercise. These clinics are run by our nursing team who can give guidance about these and other issues. Please just call the surgery on 01290 420255 to book your appointment.

Puppy Clinics

We are now running puppy clinics with our veterinary nursing team, for puppies of any age. Please call the surgery for more details and to make an appointment.

Newsletters

Spring newsletter

Our Spring newsletter is hot off the press and can also be found in our waiting area and on our Facebook page. This month we introduce you to some new members of our team and also discuss rabbit nutrition.

Information for owners

FREE information pages

Are you aware that there’s a wealth of information to be found on our website? Click on the ‘Pet Factsheets‘ page to find out more.

Please ask any of our friendly team for further information on any of these topics.

 

NEW! Practice Tour Tuesdays

Beth has been working hard to put together a series of virtual tours for our Facebook page. Here she is to introduce you to the different areas of the practice:

“First up on our tour is our lovely reception area! We have a large, open plan reception with seating areas, notice boards and toys and treats for sale for your furry friends.”

“Moving through the practice now to another familiar room to many: our consulting rooms! We have two consulting rooms within the practice with a medicine dispensary in between them.”

“Moving through the practice we arrive at our prep room! This is where we prepare animals who are going to theatre and it’s also where we perform dental procedures.”

“Continuing to explore the practice, here is our theatre suite. We have one theatre suite within the practice, which is equipped to allow us to perform a number of operations from neutering to orthopaedics. “

“Moving through to our main kennel room now. this is where inpatients go before and after any procedures. We have a double storey bank of kennels on both walls, varying in sizes, and a large wall in kennel for any larger patients.”

“Moving into our “Cat Room” today! This is where we keep the cats (hence the name) or small furries, giving them their own space away from barking dogs. This is also the home of our ultrasound scanner and x-ray machine.”

“We’ve explored the inside of the building so finishing off outside now! The clinic has a ramp to the front door to allow for better access for everyone. We also have a standard and disabled parking space for clients. The practice is situated just off Townhead Street in Cumnock and is on the same site as the main council car park for the town. There is no charge for using this car park.

Hessilhead Wildlife Rescue

Dog Blood Donors

Could you help with this?